The Chequers

As a coeliac, I was initially hesitant to try this establishment, even though it had promoted itself as offering gluten-free food since its remodel. However, after multiple reassurances from staff and chefs that their dishes were coeliac-safe, I had felt confident enough to order from here several times. During our most recent visit, my partner placed the order as usual. Upon collection, I was mortified to learn that several of the items we had regularly ordered were not actually coeliac-safe, as they are cooked in the same fryers as gluten-containing products. This was extremely upsetting, especially given the repeated confirmation we’d received from staff in the past. The manager reviewed our order and began questioning the safety of certain items—items that were clearly marked “gluten free” on the receipt and marked the dishes that were unsafe with a question mark. When we raised our concerns having ordered these dishes for months, the owner seemed surprised and somewhat skeptical, suggesting that he was in disbelief that we had not been advised correctly. However, we had confirmed the safety of these dishes with multiple staff on multiple occasions, not just one. We did receive a full refund as a gesture of kindness which I appreciate, and my partner (who does not have allergies) was able to enjoy the food. The food itself is undeniably good, and it’s a lovely venue if you don’t have allergies. But for anyone with dietary restrictions, especially coeliacs, I cannot recommend this establishment. The lack of clear allergen procedures and inconsistent information pose too great a risk.

Ordered our first takeaway from here tonight, best Chinese we’ve had in the area. Speedy delivery, fresh & delicious food. Will definitely be ordering again & recommending!

I went with my kids for the Sunday buffet, the great thing is its all freshly made, rather than sitting there, a small selection of food but more than enough for any person. The staff are attentive and amazing, friendly, the food tastes soooooooooooooo good, I am currently writing this just before I step into a food coma on my sofa! Loved it, would recommend 5*

I was told by some locals that they had a disappointing experience but I had the complete opposite. I went on the fact I got to be with my family and thought I’d try it anyway. I had a really lovely meal. The food was delicious. I was looked after so well in what felt and warming Friday night. These guys aced it. I would strongly recommend you give it a go and see what you think. Because there were lots of us we shared lots of tasty starters and mains and I would definitely go back or take away.

First time takeaway order this evening and what a delight. Easy to order, lovely welcome on arrival and food ready to go. Food was absolutely delicious. Having been disappointed trying other recommendations for local Chinese food I am delighted to have found a really good restaurant where the food truly is amazing. I will certainly order a takeaway again and look forward to eating in at the restaurant. Well done team Chequers I will most definitely be back.