No.1 Ship Street

Customer service was great, really nice atmosphere. Pigs cheek was really nice but could have done with something for the sauce like a bread roll or something. Steak was fine, cooked as requested but the cut wasn't great and quite expensive for what it was with a slab of cold garlic butter on it and leaves with seemingly no seasoning. The cocktails were really good. The ambiance upstairs was really nice but the toilets downstairs need some serious attention, the ladies had peeling wallpaper and dents in the wall, decor didn't match the upstairs at all with pink flamingos, cheap hand soap etc as well as an overflowing sanitary bin - just not what you expect from the upmarket feel upstairs. The seats are also completely unpadded and very hard so we both had our coats under us for some cushioning.

The lamb rump was delicious - the sirloin, by comparison, paled. Their goat cheese starter is recommended.

Fantastic food, a lovely ambience, and a great location at No. 1 Ship Street, but unfortunately, the service let the experience down. We waited over an hour for our food and were only informed of the delay after we enquired with the staff. While we appreciated the complimentary soft drinks offered to make amends, a wait of that length without proactive communication is disappointing for an upmarket establishment. The food itself was genuinely brilliant, so I would return, but only on a day when I have plenty of time to spare.

Myself and 3 family members met for the night in Oxford and had booked here for our dinner. We were all extremely impressed with the service from the very pleasant staff. Our chosen meals were outstanding. Thank you

Food excellent. Service rude, gruff and unpolished.